Terms of Use

The Rabisko store recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, in order to ensure your maximum possible security. Rabisko has taken all necessary steps to be fully harmonized with the General Regulation of Personal Data Protection 2016/679 (GKPD) and to be able to guarantee the security of all information related to your personal information and your transactions.

Personal data, as defined in Article 4 of the GCC, is the information that can be used to identify you and to communicate and trade with you, in particular your name, your postal address, your e-mail address , your phone number, and other information when combined with your personal information.

Rabisko, in the context of the exercise of its business activities, processes the personal data of its customers and associates and is a Responsible Processor according to the definition given in article 4 of the General Regulation of Personal Data Protection 2016/679 (GKPD).

Personal Data Protection

The protection of personal data is governed by the new General Regulation on Personal Data Protection 2016/679 (GBER), which is the new regulatory framework of the European Union (EU) in the field in question. The object of the law is to establish the conditions for the processing of personal data, the protection of the rights and freedoms of natural persons and in particular the right to protection of personal data.

1.1 Collection of your personal data.

The website www.rabisko.gr was designed so that users can visit it without having to reveal their identity and without having to provide personal data unless they wish. During your visit to the page of www.rabisko.gr we will need to collect and process some of your personal data in order to offer you specific services and to be able to adequately respond to your needs. More specifically:

a) Personal data you provide to us for the creation of an Account and the orders of Rabisko products.

If you wish to subscribe to our Newsletter, you must fill in your required email address in the field provided, in order for us to send you informative and promotional e-mails.

b) Personal data from the use of electronic services on our website.

Rabisko uses cookies (small text files placed on your device) and similar technologies and services that use the IP address to provide its web sites and mobile applications and online services.

We may also collect other information about you, your device, or your use of the Services in the ways we describe at the collection point or otherwise with your consent. You may choose not to provide us with certain types of information, but your ability to use certain services may be affected.

c) Personal data published by third parties.

In the context of the legitimate interest of Rabisko to create buying interest in its products and services, we may process information published on the Internet in search engines and social media applications (Google, LinkedIn, Facebook, Twitter, Instagram), in order to creation of personalized promotion and information of the potential customer by phone and / or email for the above commercial purpose. Rabisco has accounts on various social media such as Facebook, Tweeter, Instagram, etc., which often include functionality so that you can express your interest, share or comment on our posts or participate in contests through third party social networking applications. These social networking applications may collect and use information about your use of our website. Any personal information you provide through such social networking applications may be collected and used by other members of that application, your interaction with emails, and generally the messages you send us through social networking applications, details of your communication with our company , such as the date, time and reason for contacting us, device IDs or other unique IDs. and these exchanges are governed by the privacy policies of the companies that provide each social networking application. The legal basis is the voluntary publication of your information in search engines and your registration in social media services where they are taken as explicit consent for the publication of information depending on the settings of the applications that you manage. Rabisco does not control, nor is it responsible for, the way in which these social networking applications collect and process your personal data.

If you decide to take part in a contest conducted by Rabisko on a platform of a certain social networking application, your participation requires the completion of some personal information in order to be eligible for the contest and we will inform you in case you win.

d) Personal data for commercial transactions.

We keep in our information systems a file of your transactions with our company, the contracts with our customers and suppliers, personal data for the commercial transactions (sales, purchases, payments, etc.), contact details for these processes.

In short, we ask for only as much information as we need so that you can enjoy a unique shopping experience, consistent delivery of the products you ordered, secure payment of your order and personalized service based on your needs and preferences. Legal bases for the keeping and processing of a file with your personal data by Rabisko is, your explicit and free consent (GCP article 6 par. 1a) which is granted with the voluntary completion of your personal data, the execution of the contractual obligations ( GIPD article 6 par. 1b), the execution of legal obligations (GPD article 6 par. 1c) as well as the legal interest of Rabisko (GPD article 6).

1.2 Access and Use of your personal data.

Any personal data that you declare anywhere on the pages and services of the websites www.rabisko.gr, are kept exclusively for reasons related to your transactions with us, the improvement of the services provided and the operation of the respective service and not may be used by any third party (except where provided by law to the competent authorities only). Rabisko may not share your personal information with others without your consent, unless this is required by law. Please note that under certain conditions permitted or required by law or court order, you may collect, use, and disclose your personal data, which has been collected online, without your consent.

In any case, the employees of Rabisko who have access to your personal data are specific and the access of unauthorized persons to your personal data is prohibited. Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications. The company requires its employees and the maintainers of the website, to provide its users with the level of security mentioned in this privacy statement.

Confidentiality is self-evident. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user / member to Rabisco is confidential and Rabisco has taken all necessary measures to be used only to the extent deemed necessary in the context of the services provided. For your own safety, you should also treat all information provided through the service as confidential and confidential and do not disclose it to third parties.

Basic Principles of processing your personal data.

The processing of your personal data takes place in a legal, fair and transparent manner.
The collection of your personal data is carried out only for specified, clear and legal purposes.
The collection of your personal data is adequate and relevant.
Personal data is accurate and up to date.
Personal data that is not accurate is corrected or deleted.
Personal data remains confidential and securely stored.
Your personal data will not be shared with third parties unless it is necessary for them to be offered services by agreement.
In case of violation of your personal data, Rabisko will notify the event without delay to the Personal Data Protection Authority, and if necessary to you and will take all reasonable measures to prevent / limit your further damage.

1.4 Duration of the processing of your personal data.

When processing is required by the provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions require. When the processing is performed under a contract you have entered into with us (eg order, sale), your personal data will be stored for as long as necessary for the execution of the contract and for the establishment, exercise, and / or support of legal claims based on the contract. For the purposes of promoting products and services (marketing activities), your personal data is kept until the withdrawal (Opt-out) of your consent, which can be done by you freely and at any time. So, if you have previously registered in the Newsletter of Rabisko, giving your consent for sending informative and advertising messages you have the opportunity to Opt-out and unsubscribe from the mailing list both in your profile and as a deletion link of the e-mails sent by Rabisko. If you have created an Account on our website, your personal data, subject to your right to request their deletion, will not be deleted automatically after the fulfillment of your contractual obligation, in order to offer you a more complete picture of the purchases as well as the your preferences in Rabisko products.

1.5 Your rights.

Rabisko respects and guarantees all the rights deriving from the GCP in relation to the protection of your personal data. More specifically, you have the right to be informed at any time by Rabisko about issues concerning the manner, purpose, duration of processing of your personal data as well as the manner of exercising your rights. Your rights under the GCC are as follows:

Right to information:

You have the right to be informed about the identity and contact details of us, or our representatives, the contact details of the Data Protection Officer (DPO), the purposes for which the personal data are intended, and the legal basis for the processing. , the recipients or categories of recipients of personal data. As part of the principle of transparency that governs the operation of Rabisco, you can contact us for further information on how your personal data is processed and how your rights are exercised by submitting the relevant requests. Your requests will be answered without delay and in any case within one month of receiving the request. This period may be extended by a further two months, if necessary, taking into account the complexity of the request and the number of requests.

Right of access:

You have the right to be aware of and verify the legality of the processing and to request copies of the personal data being processed. Thus, you have the right to access the data and receive additional information about their processing. You also have the right to access specific information about the content and how to exercise your individual rights.

Right of correction:

You have the right to study, correct, update or modify your personal data.

Right to delete:

You have the right to request the deletion of your personal data when we process it with your consent or in order to protect our legitimate interests. In all other cases (such as when there is a contract, obligation to process personal data required by law, public interest), this right is subject to certain restrictions or does not exist as the case may be (eg we have the right to refuse the deletion of personal your data in order to establish, exercise or support our legal claims).

Right to restrict processing:

You have the right to request a restriction on the processing of your personal data in the following cases: (a) when you dispute the accuracy of the personal data and until it is verified; (c) when personal data are not required for processing purposes, however, you are necessary for the establishment, exercise, support of legal claims; reasons why you oppose editing.

Right to object to processing:

You have the right to object at any time to the processing of your personal data in cases where, as described above, it is necessary for the purposes of the legitimate interests we pursue as controllers, as well as to the processing for the purposes of direct information promotion. In particular, you have the right to object to any decision made solely on the basis of automated processing, including profiling, which produces or affects you legally. Exceptionally, you may not object to the This decision is either necessary for the conclusion or execution of the contract we have concluded with you, or is based on your explicit and free consent.

Right to portability:

You have the right to receive your personal data free of charge in a format that allows you to access, use and process it using commonly used processing methods. You also have the right to request that, if technically possible, we transmit the data directly to another controller. This right exists for the data you have provided to us and their processing is carried out by automated means based on your consent or in execution of a relevant contract.

Right of complaint to the APDPH:

In case of violation of your personal data you have the right to file a complaint to the Personal Data Protection Authority (www.dpa.gr):

Call Center: +30 210 6475600,

Fax: +30 210 6475628,

E-mail: contact@dpa.gr.

In order to report problems regarding the operation of the website or to ask any question or to exercise your rights, do not hesitate to contact it with Rabisko through the website www.rabisko.gr .

1.6 Cookies

Rabisko uses Cookies as part of the facilitation and operation of the services through its website. Cookies are small files, which are sent and stored on your computer, allowing websites such as www.rabisko.gr to function smoothly, to collect your selections, to identify frequent users, to facilitate your access to it, and to collect data to improve the content of the website. This way, our website remembers your actions and preferences (such as password, language, font size and other display preferences) for a period of time, so you do not have to enter those preferences every time you visit the website . You can delete these cookies, or block access to them, but if you do, certain features of the website may not work well. For more information on the operation of Cookies visit the website https://ec.europa.eu/info/cookies_en.

1.7 Third Party Websites.

This privacy policy applies only to the website www.rabisko.gr and does not cover the links to other websites and, therefore, the information collected by the parties who own and control those websites, or the use of their Cookies.

2. The security of our e-shop.

Rabisko is committed to ensuring the security and integrity of the data it collects about users of the website www.rabisko.gr. Rabisko has adopted procedures for the protection of your personal data that are either submitted to the website or provided by phone. These procedures protect your personal data from any unauthorized access or disclosure, loss, misuse or destruction. They also help to ensure that this information is accurate and used correctly. This security is achieved by the following methods:

2.1 Customer Identification.

The passwords used for your identification are two: the Password (e-mail or username) and the Personal Secret Security Code (password), which every time you enter them provide you with absolute security access to your personal information.
Allows you to change your Personal Security Code (password) and your e-mail address as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise the online store of Rabisco is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth). We also suggest you use not only letters and numbers but also symbols and password creation.

2.2 Ensuring the Privacy of the Transfer of Your Personal Data.

To ensure the confidentiality of data transfer, we use the SSL-128bit encryption protocol. The system is certified by ESET, which specializes in transaction security.

2.3 Controlled Access (firewall).

Access to Rabisko systems (servers) is controlled by a firewall, which allows the use of specific services by customers / users while prohibiting access to systems and databases with confidential data and information of the company.

2.4 Encryption.

The Rabisko system first decrypts the information it receives using the same key (predefined when you start connecting to the service) and then processes it. Rabisko systems send you information following the same encryption process.
Encryption is essentially a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key. When ordering and if the user / customer has logged in with his username and personal password in the online store of Rabisco, all communication between your computer and the systems of Rabisko is encrypted using a 256 bit key. That is, every time you send information to the system, your browser first encrypts it using a 256-bit key and then sends it to the system.
The Rabisko system first decrypts the information it receives using the same key (predefined when you start connecting to the service) and then processes it. Rambisco systems send you information following the same encryption process. At any point on the website www.rabisko.gr enter personal data (password, addresses, telephone numbers, credit cards, etc.) there is SSL 256 bits encryption.

2.5 Children.

By giving your consent you responsibly declare that you are over 16 years old. If you are under 16 years old, you may use our website and its services only with the participation and approval of a parent or guardian.

3. Renewals and changes.

The website www.rabisko.gr is constantly updated and expanded both functionally and in terms of products and services, with the consequence that it renews the current policy of protection of the secrecy of transactions. We encourage you to read this page at regular intervals to be informed of any changes to the content of this protection policy.

Unfortunately, no security system is 100% guaranteed to be safe. Therefore, we do not take responsibility for access to, alteration or loss of your personal data, which is due to external factors beyond our sphere of influence or for reasons of force majeure. By using this website, or by providing personal information to us in any way, you agree that we may contact you electronically regarding the security, privacy and administrative matters relating to your use of the website.

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